Kaplan University School of Professional and Continuing Education Kaplan University School of Professional and Continuing Education

Money-Back Guarantee

Kaplan Commitment

Kaplan’s Commitment® to Your Success

Nothing in life is guaranteed...and that’s why The Kaplan Commitment® has been put in place. We’re confident that with your dedication, combined with our study materials, you will pass your state’s insurance licensing exam.

To be eligible for The Kaplan Commitment®, you must meet the following criteria:

  • Purchase the Insurance Essential, Live & OnDemand, or Premium Package.*
  • Score at least 80% on Mastery Exam A.**
  • You must sit for your state licensing exam within 3 business days of passing your Mastery Exam.
  • Provide your failed score report to Kaplan within 14 calendar days following your failure of the state exam.

Do You Qualify?

To redeem or see if you qualify for Kaplan Commitment, call student support at 877.731.5061.

If you meet these criteria, you will have the option of returning your package and receiving a full refund of your package price (excluding shipping fees, if applicable). Once the refund is processed, you will lose access to all online materials.

This offer cannot be combined with any other offers, discounts, or promotions.

*Available to purchasers of the Premium, Live & OnDemand and Essential packages on or after September 12, 2017.
**There is a one-attempt limit on Mastery Exam A. If you do not make 80% or higher on Mastery Exam A, you can qualify for The Kaplan Commitment® by purchasing Kaplan’s Mastery Exam B for $19 and scoring 80% or higher on this exam.