Our site will be unavailable on February 17-18 from 11:30pm -2:00am CT for maintenance. We apologize for any inconvenience this may cause.

Kaplan University School of Professional and Continuing Education Kaplan University School of Professional and Continuing Education

Tech Support

Tech Support

Monday - Thursday: 8:00 am - 10:00 pm ET
Friday: 8:00 am - 9:00 pm ET

Phone: 800.824.8742 (U.S.) or +1 608.779.8301 (International)

After-hours support is available by submitting a Tech Support Contact Request. Requests will be responded to within 24 hours.

Kaplan makes every attempt to make our websites and products mobile- and tablet-friendly. However, not all features are compatible with all tablets and phones.

  • When working on regulated course material, we recommend using a Windows- or Mac-based desktop or laptop computer.
  • We recommend the use of Windows 7-10 or Mac OS X operating systems. We also support Windows Vista and Windows XP.
  • We recommend the use of Chrome or Firefox browsers. We also support Internet Explorer 8-11. We do not recommend Safari due to limited capabilities with certain features.
  • We recommend online learners have the latest versions of Flash and Java installed.
  • We recommend online learners have at least a 2MB connection.