Kaplan University School of Professional and Continuing Education Kaplan University School of Professional and Continuing Education

Tech Support

Tech Support

Monday - Thursday: 8:00 am - 10:00 pm ET
Friday: 8:00 am - 9:00 pm ET

Phone: 800.824.8742 (U.S.) or +1 608.779.8301 (International)

After-hours support is available by submitting a Tech Support Contact Request. Requests will be responded to within 24 hours.

Kaplan makes every attempt to make our websites and products mobile- and tablet-friendly. However, not all features are compatible with all tablets and phones.

  • When working on regulated course material, we recommend using a Windows- or Mac-based desktop or laptop computer.
  • We recommend the use of Windows 7-10 or Mac OS X operating systems. We also support Windows Vista and Windows XP.
  • We recommend the use of Chrome or Firefox browsers. We also support Internet Explorer 8-11. We do not recommend Safari due to limited capabilities with certain features.
  • We recommend online learners have the latest versions of Flash and Java installed.
  • We recommend online learners have at least a 2MB connection.