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Kaplan Financial Education Terms & Conditions

Kaplan Financial Education study materials are protected by the laws of copyright of the United States and other countries throughout the world. Unauthorized reproduction of these materials, or portions thereof, in any form whatsoever, is strictly prohibited.

The Kaplan Financial Education materials you have purchased are to be used for your own personal use and benefit. Unauthorized commercial resale of Kaplan Financial Education materials is prohibited. Please be advised that Kaplan Financial Education personnel regularly monitor various commercial online auction websites in order to prevent the unauthorized sale of Kaplan Financial Education materials. Kaplan Financial Education reserves all its rights in the event of a violation of this policy, which may include discontinuation of the auction itself, suspension of your privileges as a seller, and enforcement of Kaplan Financial Education’s rights under law and equity.

Shared use of Webcasts powered by SuperChat Technology, Question Banks, Practice Exams, Mastery Exams, Online Exams and Quizzes, Video Lectures, Audio MP3s, eBooks, and InstructorLink is prohibited. Kaplan Financial Education will only support registered purchases of these products directly from Kaplan Financial Education or from an authorized distributor. Kaplan Financial Education’s products are intended for personal use only unless specifically approved in writing by Kaplan Financial Education.

Webcasts powered by SuperChat Technology, Question Banks, Practice Exams, Mastery Exams, Online Exams and Quizzes, Video Lectures, Audio MP3s, eBooks, and InstructorLink™ are online learning services is provided by Kaplan Financial Education, subject to your acceptance and compliance with the terms and conditions set forth below. Sharing or selling Online Access is prohibited. All Online Access is non-transferable.

"Kaplan Financial Education" and its products are trademarks of Kaplan Financial Education and are owned by the Kaplan Financial Education division of Kaplan, Inc. Other marks which appear on this website may be marks of third parties that are not affiliated with Kaplan Financial Education.

Please read this Agreement carefully before accessing or using your Online Access. By accessing or using online products or services, you agree to be bound by the terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, you may not access or use your Online Account. Kaplan Financial Education may modify this Agreement at any time and such modifications shall be effective immediately upon posting of the modified Agreement. You agree to review the Agreement periodically to be aware of such modifications and your continued access or use of Online Access shall be deemed your conclusive acceptance of the modified Agreement.

Copyright and Licenses. The entire contents of www.kaplanfinancial.com, Kaplan Financial Education and its online programs and services are copyrighted under the United States copyright laws. The owner of the copyright is the Kaplan Financial Education division of Kaplan, Inc. You may print and download portions of material from the different areas of www.kaplanfinancial.com solely for your own non-commercial use. Any Online Access via www.kaplanfinancial.com is solely for your non-commercial use. Any other copying, redistribution, retransmission or publication of any downloaded or offline available material, is strictly prohibited without the express written consent of Kaplan Financial Education. You agree not to change or delete any proprietary notices from materials downloaded from Kaplan Financial Education. You agree that you shall have no recourse against Kaplan Financial Education for any alleged or actual infringement or misappropriation of any proprietary right in your communications to us.

Use of Online Access via www.kaplanfinancial.com. You understand that Kaplan Financial Education does not warrant that this Online Access will be uninterrupted or error-free. Online Access to www.kaplanfinancial.com is provided on an "as is, as available" basis. You agree to meet the minimum system requirements set forth for Kaplan Financial Education's electronic products, including Webcasts powered by SuperChat Technology, Question Banks, Practice Exams, Mastery Exams, Online Exams and Quizzes, Video Lectures, Audio MP3s, eBooks, and InstructorLink.

You understand that Kaplan Financial Education may revise the content of its website and online products from time to time to meet its training objectives. It may add or remove materials that it considers as unnecessary or no longer relevant for exam preparation. Once the material is removed it will not be accessible and will not be available upon request. 

You understand that our Question Banks are modular programs. It is intended to guide you in your study program. Study sessions may be released periodically, and the multimedia content will be updated continuously. You accept this arrangement and understand that all content will be released in a timely manner for the Online Access you have purchased.

You understand that online access to study materials for Insurance licensing courses and QBank software shall be granted for a period of 90-days from the date of purchase. An additional 90-days may be purchased for $49. You understand that online access to study materials for Securities licensing courses and QBank software shall be granted for a period of five (5) months from the date of purchase. An additional five (5) months may be purchased for $49.The extension must be requested within 1 year of the date you purchased your original study package. Access to Firm Element courses is permitted according to the curriculum schedule set by your firm’s administrator. Total Access CE shall be granted for a period of 365 days from the date of purchase. Course titles are subject to change without notice. The subscription is non-transferable and is to be used only by you. You will not share the username/user id and password with anyone, even if that person has his or her own Online Access. Such sharing of usernames/user ids and passwords is a violation of this Agreement and will result in immediate suspension of your privileges to any Online Access at www.kaplanfinancial.com without refund. Kaplan Financial Education monitors its website, including the use of Online Access, for visitors and enforces its one subscriber-one user policy diligently. 

Kaplan Financial Education will provide you feedback about your performance on the tests and exams in our electronic products. This is intended to highlight areas of your strengths and weaknesses. You understand that the performance feedback is meant to assist you in your preparation for the exam and is in no way intended to act as a projection or a forecast of your actual exam score. The feedback is intended only as a diagnostic tool of your knowledge as you prepare for the exam, and your practice scores may be affected by factors beyond Kaplan Financial Education’s control. The content created in my Notes will remain the sole property of the author. 

In no event will Kaplan Financial Education be liable for (I) any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use www.kaplanfinancial.com, or any information, or transactions provided on www.kaplanfinancial.com or downloaded or hyperlinked from www.kaplanfinancial.com, even if Kaplan Financial Education or its authorized representatives have been advised of the possibility of such damages; or (II) any claim attributable to errors, omissions, or other inaccuracies in Kaplan Financial Education's electronic content and/or materials or information downloaded through, or hyperlinked from, www.kaplanfinancial.com. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, Kaplan Financial Education’s liability is limited to the greatest extent permitted by law.

Indemnification. You agree to indemnify, defend, and hold harmless Kaplan Financial Education; Kaplan, Inc.; Graham Holdings Company and their respective subsidiaries, officers, directors, employees, agents, licensors, suppliers, and any third party information providers to Kaplan Financial Education’s Online Access from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement by you.

Nondiscrimination Policy

Kaplan Professional and the College for Financial Planning, A Kaplan Company, are committed to providing equal opportunity in its educational programs, activities, and employment practices and will not tolerate any discrimination or harassment of any kind with regard race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other category protected by federal, state, or local law. Questions regarding this policy can be directed to:

Title IX Coordinator
Colleen McArdell
9000 E. Nichols Ave.
Suite 200
Centennial, CO 80112
800.237.9990 ext. 2204824 | colleen.mcardell@cffp.edu

Miscellaneous. This Agreement shall be governed and construed in accordance with the laws of the State of New York applicable to agreements made and to be performed in New York. You agree that any legal action or proceeding between Kaplan Financial Education and you for any purpose concerning this Agreement or the parties' obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in New York. Any cause of action or claim you may have with respect to Kaplan Financial Education’s Online Access must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Kaplan Financial Education’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. Kaplan Financial Education may assign its rights and duties under this Agreement to any party at any time without notice to you.

Terms and Conditions for CFP® Exam Products

In addition to the general Terms and Conditions applicable to all Kaplan materials, as stated separately, specific to Kaplan's CFP® certification and exam preparation courses can be found here.

Please return the materials, along with a copy of the original invoice and return authorization number, to:

Kaplan Returns
C/O LSC Communications
1433 Pleasant Valley Road
Harrisonburg, VA 22801

Please Note: Terms and Conditions are subject to change without notice, please review periodically.

Last Revised: February 2, 2020