Due to higher than normal call volumes you may experience longer wait times when contacting us and we appreciate your patience. View the best times to call and other ways to contact us.

Contact Us

Our call volumes are currently higher than normal. Check our FAQ for answers to all of your questions.

Business Hours

Technical Support

  • Monday-Thursday: 8:00 am-10:00 pm ET
  • Friday: 8:00-9:00 pm ET

Customer Support

  • Monday-Thursday: 8:00 am-7:00 pm ET
  • Friday: 8:00-6:30 pm ET

Best Times to Contact Us

  • Monday-Friday: 8:00-9:00 am ET, or 8:00-9:00 pm ET
  • Our peak call volumes tend to be on Mondays and Tuesdays.
  • Our lowest call volumes tend to be on Thursdays and Fridays.

Alternatives to Calling

  • Use the Live Chat feature.
  • Fill out the contact form at the bottom of this page. Please note it can take up to 48 hours for a response.
  • View our Frequently Asked Questions below to see if your question has already been answered.

Contact Information

Insurance & Securities

Main: 608.779.8301
Toll Free: 877.731.5061
Fax: 608.779.5877

College for Financial Planning Designation Specialists

800-237-9990 Option 2

Grading & Regulatory

Main: 800.824.8742
Fax: 608.779.0442

Accounting CPE

Main: 866.265.1561

Kaplan Course Access FAQs

Contact Us & Technical Support Form