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Kaplan Financial Education Frequently Asked Questions

Find answers to all of your questions about Kaplan's education programs. If you have any additional questions or would like to work with our Student Support team, just contact us.

Kaplan Financial Education FAQ

Technical Requirements and Support FAQ

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FAQs

Kaplan Financial Education Frequently Asked Questions

Kaplan Financial Education FAQ

Do you still offer CIMA exam preparation?

What education package is right for me?

What is Kaplan's return policy?

What is Kaplan's retake policy for classes?

What is the Kaplan Way?

What are the system requirements for Kaplan's online courses?

I'm locked out of my Kaplan course. What should I do?

I'm having problems ordering an education package for someone else. What do I do?

I registered to attend a Kaplan live class, but now I can't make it. How do I cancel or change my class date?

I have questions about my Kaplan course. Who can help me?

How do I log in to access my Kaplan online tools?

How do I change my password?

Can I return my Kaplan study materials if I am not satisfied?

Technical Requirements and Support FAQ

What are the technical requirements for Kaplan's Live Online Courses?

How do I contact Kaplan Tech Support?

When will Kaplan switch to HTML5 based technology for their live online courses?

How do I prepare for Kaplan's live video platform upgrade?

How do I install the Temasys plugin before my first class?

Is your browser WebRTC ready?

Why are we moving away from Flash to WebRTC/HTML5?

What are Kaplan's system requirements?

Need a Little Guidance?

Partner With Kaplan

Strategies for Effectively Giving and Receiving Feedback in Business

Time Management Tips for Work

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