How to Prove the Effectiveness of Your Corporate Training Solutions

As an HR or L&D leader, you invest significant time, money, and effort into your employee training programs. Your leaders, in turn, expect to see a return on this investment. Proving ROI is crucial, but it's equally important to identify which aspects of the training work best at driving results.

This blog post will guide you through defining what success truly looks like for your workforce training initiatives, exploring why professional development is a dynamic process, and providing key questions to help you build a robust strategy that ensures your corporate training solutions deliver measurable impact.

Corporate Training Solutions ‒ What to Measure and Why

As a client commissioning learning how will you determine effectiveness? Start with a well-defined vision (see checklist below) and identify the workforce training success metrics to support your strategic goals. Defining what success looks like is the first step in implementing impactful corporate training solutions. Here are a few metrics you might consider: 

• Completion rates
• Employee engagement
• Productivity increases
• Application in day-to-day work
• Exam passage rates
• Employee retention and attraction

The only “right” thing about a metric is its ability to reveal the effectiveness or ineffectiveness of your learning program. This is always based on your own strategic plans. 

Professional Development Is a Process, Not a Performance

The next step is to be practical about what can be achieved and by when.

Learning is a process—one of exploration and experimentation, reflection and consolidation, application and personalization. It is not a performance where we ditch our existing ways for new ones. This understanding is crucial for any effective workforce training initiative.

Adult educators have long known this. They expend a lot of effort finding ways to encourage learners to identify and explore the habits and assumptions that underpin their current thinking. Successful career development depends on this identification. If educators cannot help learners understand their own processes and apply new perspectives, workers may filter and distort the new learning through the lens of their existing assumptions or, at worst, reject the new learning completely.

Unlike teaching young children, adult learners come to workforce training fully formed with experiences, opinions, and engrained habits. Strong corporate training solutions have adult educators seasoned at identifying behaviors that require a nudge, not just teaching course material. The end result is workers who come out of learning programs with new ways of thinking about themselves that they can then apply to future training. 

From Investment to Impact

Ultimately, proving the effectiveness of your corporate training programs isn't just about ticking boxes; it's about strategic foresight and continuous improvement. By truly understanding what you want to measure and recognizing that professional development is an ongoing journey, not a one-time event, you can ensure your workforce training investments genuinely contribute to your organization's success. How might a more intentional, process-oriented approach to your employee training programs transform your own organizational outcomes?

Now It’s Your Turn: 20 Prompts to Help You Build a Workforce Training Strategy

Knowing how to measure the impact of your training programs starts with asking the right questions. The following prompts provide you with a structured approach to developing a workforce training strategy, determining metrics, and identifying areas for improvement across business, job-specific, and individual employee objectives.

Business objectives

• What are the strategic growth objectives that the learning will advance?
• What new capabilities need developing or enhancing?
• Where does employee retention sit on executive scorecards?

Job-specific objectives

• How is the job role changing now and what will it look like in the next three years?
• What roles does my skills gap analysis identify as needing attention?
• Do I have current employees who I can upskill or reskill? 
• Does this role require new or additional certifications or licensure?

Training and development objectives

• What workforce training will support the business and job objectives?
• Can I do the training in-house or do I need a corporate learning solution?
• What is my implementation strategy?
• much of my budget should I allocate to the training? 
• What does the training need to cover? 
• How do I plan to evaluate the success of the training?
• How will I prove ROI?
  

Employee objectives

• Do I ask employees to self-identify the need for this training? Or is it mandatory?
• Does this learning easily snap into employee development plans?
• Do my people learn better from in-person training or virtual?
• Do I need to take generational differences into consideration?
• Should we make accommodations, such as PTO, to help employees finish the training or study for a certification or licensure exam?
• Is our current culture supportive enough for employee empowerment and success?

Discover how Kaplan's comprehensive suite of financial education and professional development solutions can empower your workforce and drive growth. Contact us to learn more.