Kaplan University School of Professional and Continuing Education Kaplan University School of Professional and Continuing Education

Enroll in Advanced Customer Service

The communication skills of customer service representatives are an integral part of any organization's success. A great customer service representative can make the difference in whether or not a client keeps coming back. Be sure your organization's customer service representatives have the tools necessary to effectively communicate with your potential and current customers. Enroll in Kaplan's Advanced Customer Service: Effective Communication Skills course today. 

View the Advanced Customer Service course details below and enroll today! 

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Advanced Customer Service: Effective Communication Skills $99.00  Add to Cart 

Frontline customer service representatives play an important part in the success of any organization, and your success is built upon communication skills. Even if there is a problem, a great experience with a customer service representative can make the difference in whether that customer remains a customer and keeps coming back. Be sure you have the tools necessary to effectively communicate with your customers and potential clients with Kaplan’s Effective Communication Skills course.

Enroll Today!