Frequently Asked Questions (SmartPros only) »
Frequently Asked Questions »
Mac OS X Technical Support »
Technical Support and System Requirements »
Common Technical Solutions for Kaplan Financial Clients:
- Click Login in the top menu.
- Enter your username and password.
- Click the Login button.
- If a security warning pops up, click Yes.
- On the left hand side menu bar, click Online Access.
- The first time you login you will see the Terms & Conditions.
- Read the Terms & Conditions and click I Agree.
- You should now be in the Online Access home.
Forgotten your username or password? You can have them emailed to you.
Changing Your Password
- Login with the username and password supplied to you.
- You will be brought to the products page.
- Scroll down until you see Additional Info on the left hand side menu bar.
- From the drop down select My Account.
- You can now change your password and click Update Account.