Kaplan University School of Professional and Continuing Education Kaplan University School of Professional and Continuing Education

The One Skill Your Business Can't Do Without

Do you need your people to be more commercial, but have little budget and don’t know where to start? The first step in achieving the commerciality levels your organization needs is gaining a clear picture of the strengths and weaknesses of your people allowing you to target who needs training and development and in which areas they need it most.

The Kaplan Commercial Acumen Diagnostic reveals who is aligned with the strategic objectives of your business and produces individual and groups reports with a comprehensive development plan, supporting people to be the best they can be.


Kaplan's 3 Stage Approach to Developing Commercial Acumen in Organizations


  1. Define the Drivers – What shapes the attitude towards commercial decisions?

  2. Identify Competencies – What do these drivers mean?

  3. Scenario Based Questions – Tailored questions that highlight strengths and weaknesses.



The Kaplan Commercial Acumen Diagnostic Enables Organizations to:

  • Prioritize and direct learning and development to where it’s needed most
  • Optimize your budget and avoid waste
  • Identify risk – highlighting people that are highly confident but making incorrect decisions
  • Detect hidden talent – identifying people with high competence but low confidence
  • Devise development plans based on individual and group results
  • Benchmark individuals, teams, offices, and branches – internally and against other organizations with clear reports and heat maps


Kaplan's Roy Magee discusses Making Commercial Acumen the Driving Force Behind Your Learning Strategy >>


Sarah Cordwell, Senior Consultant at Kaplan Leadership and Professional Development, elaborates on The Need for Commercial Acumen in Organizations >>